Returns & Exchanges

At Sewell Direct, we want to ensure your electronics projects are a success. If you are not completely satisfied with your purchase, you may return your items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your Sewell Direct account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, including all manuals, cables, and accessories to ensure a smooth inspection process.

• 3.
  Ship the Item

  Affix your shipping label to the outside of the box, clearly marking your RMA number, and drop the package off at your preferred carrier location.

• 4.
  Receive Your Refund

  Once our technicians receive and inspect your return, we will process your refund or ship your replacement within 3-5 business days.